Automation is the Key
Streamlining Creative Production Enhanced Penna’s ROI
Tags: External Agency
Highlights
Cross-channel creative production
Managing seasonal volumes
Creative production automation
Long term partnership
Cost savings
The Challenges
The Results
Long-term partnership
For over a decade, the partnership between Penna and EKCS has evolved. From ad hoc support to EKCS becoming an award-winning vendor for Penna in 2021 and 2023.
Cross-channel marketing support
EKCS has supported Penna in cross-channel creative production across print, digital, and video. The offshore team understood Penna’s ways of working, which enabled projects to be delivered consistently on time and on brand.
Digital marketing support
Penna boosted their digital marketing operations by assigning full-time employees (FTEs) to manage search and banner ad PPC campaigns. This enabled them to scale up their efforts and improve their campaign reporting. It meant Penna's internal teams had the ability to handle workload changes more efficiently, optimizing their overall performance.
Streamlined workflow management
The cloud-based Mediaferry system facilitated the centralization of order processing, tracking, proofing, approval, and management of creative campaigns and assets. This resulted in reduced turnaround times and cost savings. Mediaferry enabled seamless planning, collaboration, and delivery coordination between offshore and onshore departments.
Cost Savings
YoY cost savings due to wage arbitrage, ad-hoc creative resources for peak and seasonal projects, and consolidation or automation of processes.
"Collaborating with EKCS helps us to focus on creating better customer campaigns and on areas which otherwise went unnoticed, leaving us open to exploitation by the competition."
Keith Pilling
COO
By embracing automation and outsourcing, creative agencies can be more creative. They can build strong relationships with clients, too. And relieve them of their worries about campaign production.
By adopting the offshore model, creative agencies can expand their operations. They can enhance creativity and maintain quality standards. Discover how partnering with EKCS can empower your team.