A US-based life insurance company embarked on a strategic initiative with EKCS. This was to reduce its reliance on freelance resources and control operational costs. Their goal was to explore the adoption of a partial offshore resource model. Their goal was to achieve faster project turnarounds and simplify resource management.
They wanted to enhance their internal capabilities while minimizing dependence on freelancers. With a partial offshore resource model, the company could strike a balance between in-house expertise and offshore help. This would be cost-effective without compromising operational excellence.
This model could help the company meet project timelines and optimize resource allocation. This strategic shift highlighted their commitment to adapting to changing market dynamics. They could position themselves as an agile and cost-conscious player within the competitive life insurance industry.